Privacy Policy

At Kolari.ai, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Respond to your comments, questions, and customer service requests
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with any merger, sale, or acquisition
• Legal Requirements: When required by law or to protect rights and safety
• With Your Consent: When you explicitly agree to the sharing

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us at privacy@kolari.ai.

7. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your personal information remains protected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Telephone Consumer Protection Act (TCPA) Compliance

Kolari AI is committed to compliance with the Telephone Consumer Protection Act (TCPA), as amended, and all applicable FCC regulations. In connection with our Services:

• We obtain prior express written consent before making automated calls or sending automated text messages to your phone number.
• We honor Do Not Call requests and maintain an internal Do Not Call list.
• We restrict automated calls and texts to permitted hours (8:00 AM to 9:00 PM in the called party's local time).
• We provide clear opt-out mechanisms in every communication.
• Consent to receive automated communications is not a condition of purchasing our Services.

Businesses using the Kolari AI platform are solely responsible for obtaining proper consent from their end users before initiating automated calls or text messages through our platform.

12. California Consumer Privacy Act (CCPA/CPRA) Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose, and the categories of third parties with whom we share your data.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
• Right to Limit Use of Sensitive Personal Information: You may limit our use of sensitive personal information to purposes necessary to provide the Services.

To exercise any of these rights, contact us at privacy@kolari.ai or call (307) 459-6338. We will respond to verifiable consumer requests within 45 days.

13. Consent to Electronic Communications

We send two categories of electronic communications:

Electronic communications are sent via email to the address associated with your account. In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), you agree that electronic communications satisfy any legal requirement that such communications be in writing.